FAQ
β HerBliss.life β Frequently Asked Questions (FAQ)
Welcome to the HerBliss FAQ β weβve got all your questions covered so you can shop with confidence and zero stress.
ποΈ Orders & Shipping
Q1: How do I place an order?
Simply browse through our collections, add your favorite products to cart, and proceed to secure checkout. Easy as glow! β¨
Q2: Do you offer COD (Cash on Delivery)?
Yes! We offer COD on most orders across India for a small fee.
Q3: How long does shipping take?
Orders are usually processed within 24-48 hours and delivered in 3-7 business days, depending on your location.
Q4: Do you ship internationally?
We currently ship across India, and weβre working to bring HerBliss to global customers soon! π
π³ Payments
Q5: Is payment secure?
Absolutely. We use trusted, encrypted payment gateways so your transactions are 100% safe.
Q6: Which payment methods do you accept?
UPI, Credit/Debit Cards, Net Banking, Wallets & COD (where available).
π¦ Returns & Exchanges
Q7: Can I return or exchange a product?
Yes! We accept returns/exchanges for unused products within 7 days of delivery (except for personal care items for hygiene reasons).
Q8: How do I start a return?
Just email us at support@herbliss.life with your order details and weβll guide you through the process.
π± Product & Quality
Q9: Are your skincare and makeup products safe?
100%! We focus on skin-safe, cruelty-free, and quality-tested products so you can glow without worry.
Q10: Are your jewellery & clothing pieces durable?
Yes β we select high-quality, long-lasting pieces so you get the best value for your money.
π€ Customer Support
Q11: How can I contact you?
You can reach us at herbliss.lifee@gmail.com or through our Contact Us page β we reply within 24 hours.
Q12: Can I track my order?
Of course! Once your order is shipped, youβll receive a tracking link via email or SMS.
π₯ Quick Tip
Follow us on Instagram & Pinterest @HerBliss.life for exclusive deals, style inspo, and early access to sales! π